Privacy Policy

Effective Date: 03/06/2026

nvsdides.com (“we,” “us,” or “our”) is committed to protecting the privacy and security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our Shopify store (the “Site”) or purchase our open-toe house slides and cotton slippers (the “Products”) for delivery to the United States. We comply with applicable data protection laws, including the California Consumer Privacy Act (CCPA) for California residents and U.S. federal privacy principles.

1. Information We Collect

Personal Identification Information: Name, shipping address (U.S. address only), email address, phone number, and payment details (processed securely by third-party payment providers—we do not store your full credit card information).
Order Information: Order number, products purchased (e.g., slipper style, size, material), order total, and shipping method selected.
Usage Information: IP address, browser type, pages visited on the Site, time spent on the Site, and device information (collected automatically via Shopify analytics and cookies).
Consent Information: Your consent to receive marketing communications (e.g., email newsletters about new slipper collections, promotions) and your preferences for communication.

2. How We Use Your Information

To process and fulfill your orders: Verify your shipping details, package and ship your slippers from Hong Kong to the U.S., and provide order tracking updates.
To provide customer support: Respond to your questions, resolve issues with your order, and assist with returns or exchanges.
To improve our Site and Products: Analyze usage data to optimize our Site’s design, curate slipper collections that align with U.S. consumer preferences, and enhance product quality.
To send marketing communications: If you opt-in, we will send you emails about new slipper launches, exclusive promotions, and care tips. You can unsubscribe at any time using the link in our emails.
To comply with legal obligations: Fulfill tax, customs, and regulatory requirements for cross-border shipments from Hong Kong to the U.S.

3. Disclosure of Your Information

We will not sell, rent, or lease your personal information to third parties for marketing purposes. We may disclose your information to trusted third-party service providers who assist us in operating our business, subject to strict confidentiality agreements:

Shipping Partners: USPS, DHL, FedEx, and our Hong Kong fulfillment team (to process and ship your orders).
Payment Processors: Shopify Payments, PayPal, or other payment providers (to securely process your payments).
Analytics Providers: Shopify (to track Site usage and order trends).
Legal Requirements: We may disclose your information if required by law, such as to comply with a subpoena or protect our rights, property, or safety, or the rights, property, or safety of others.

4. Data Security

We implement industry-standard security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. These measures include encrypted payment processing, secure server storage, and restricted access to personal information by our staff. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

5. Your Rights (California Residents)

Under the CCPA, California residents have the right to:

Request access to the personal information we have collected about you.
Request deletion of your personal information (subject to certain exceptions, such as order fulfillment records).
Request non-discrimination for exercising your CCPA rights.
Opt-out of the sale of your personal information (we do not sell personal information, so this opt-out is not applicable).

To exercise these rights, contact us at support@nvsdides.com with the subject line “CCPA Request – [Your Full Name].” We will verify your identity and respond to your request within 45 days.

6. Retention of Information

We retain your personal information for as long as necessary to fulfill the purposes for which it was collected, including to process your orders, resolve disputes, and comply with legal obligations. After that period, we will securely delete or anonymize your information.

7. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any material changes by posting the updated policy on our Site with a new effective date. We encourage you to review this policy periodically.